pvc888 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") applies to all personal data collected and processed by pvc888 ("we", "us", "our") through the pvc888.bid website and any associated services, mobile interfaces, customer support channels, and promotional communications (collectively, the "Platform").

By registering an account on pvc888, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the pvc888 Platform.

This Policy should be read alongside the pvc888 Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.

This Policy is effective as of 1 January 2026. pvc888 reserves the right to update this Policy at any time. Material changes will be communicated via the email address registered to your account and by updating the effective date at the top of this page.

2 Data We Collect

pvc888 collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

Where pvc888 is required by law or by its fraud prevention and anti-money-laundering obligations to collect certain data, failure to provide that data may result in pvc888 being unable to open or maintain your account.

3 How We Use Your Data

pvc888 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your pvc888 account, including processing your pvc888 Login, managing your profile, and communicating account-related information.
• Identity Verification (KYC): To verify your identity and age as required to comply with our responsible gaming obligations and applicable regulations. All players must be 18 years of age or older.
• Payment Processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks, and to maintain an accurate transaction history for your account.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in the pvc888 Terms & Conditions.
• Customer Support: To respond to your enquiries, process complaints, and resolve disputes in a timely and accurate manner.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion at your request.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the pvc888 user experience, fix errors, and develop new features.
• Legal Compliance: To fulfil our obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw consent at any time by contacting support or updating your account preferences.

pvc888 does not use your personal data for automated decision-making processes that produce legal or similarly significant effects on you without human review, except where such processing is necessary for fraud prevention purposes and is subject to appropriate safeguards.

4 Legal Basis for Processing

pvc888 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the agreement between you and pvc888, including account administration, payment processing, and game operation.
• Legal Obligation: Processing necessary to comply with applicable legal requirements, including anti-money-laundering regulations, age verification obligations, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out in the legitimate interests of pvc888 where those interests are not overridden by your fundamental rights, including fraud prevention, platform security, and service improvement.
• Consent: Processing based on your freely given, specific, and informed consent, principally in relation to marketing communications and the use of non-essential cookies. You have the right to withdraw consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

5 Data Sharing

pvc888 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipient where necessary to operate the Platform:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other financial institutions required to process deposits and withdrawals. These providers receive only the transaction data necessary to complete your payment.
• Identity Verification Partners: Third-party KYC service providers engaged to assist with age and identity verification. These providers are contractually bound to process data solely for verification purposes.
• Game Software Providers: Game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe may receive anonymised session data required to operate and audit their games on the pvc888 Platform.
• IT and Hosting Providers: Cloud infrastructure and cybersecurity providers who support the operation of the pvc888 Platform under strict data processing agreements.
• Legal and Regulatory Authorities: Law enforcement agencies, financial intelligence units, or regulatory bodies where pvc888 is legally obligated to disclose data. pvc888 will notify the relevant account holder of such disclosure where legally permitted to do so.

Where personal data is transferred to a service provider operating outside Bangladesh, pvc888 takes reasonable steps to ensure that equivalent data protection standards are maintained, including through the use of standard contractual clauses or equivalent safeguards.

6 Cookies & Tracking Technologies

The pvc888 Platform uses cookies and similar technologies (including session tokens and local storage objects) to ensure correct platform functionality, maintain authenticated sessions, and collect anonymised usage analytics. The categories of cookies we use are as follows:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without significantly impairing your ability to use pvc888.
• Functional Cookies: Used to remember your preferences such as language settings, display preferences, and responsible gaming tool configurations.
• Analytics Cookies: Used to collect anonymised data about how players interact with the Platform, including page visit frequency and session duration. This data is used solely to improve Platform performance and user experience. Analytics data is not linked to personally identifiable information.

pvc888 does not place third-party advertising cookies, cross-site tracking cookies, or behavioural profiling cookies from external ad networks on your device.

Most modern browsers allow you to control cookie settings through the browser's preferences menu. Disabling essential cookies may prevent certain features of the pvc888 Platform from functioning correctly. Disabling analytics cookies will not affect your ability to use the Platform.

7 Data Retention

pvc888 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting obligations.

As a general principle, the following retention periods apply:

• Account Data: Retained for the duration of your account's active status, plus a minimum of five (5) years following account closure, in compliance with applicable anti-money-laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Retained for the duration of the account relationship plus five (5) years, or longer where required by law.
• Customer Support Communications: Retained for a minimum of two (2) years from the date of the interaction.
• Technical and Usage Logs: Retained for up to twelve (12) months in identifiable form; thereafter anonymised or deleted.
• Marketing Preferences: Retained until you withdraw consent or for two (2) years of inactivity, whichever is earlier.

Where personal data is no longer required for any of the above purposes and no legal retention obligation applies, pvc888 will securely delete or anonymise that data in a timely manner.

8 Your Rights

As a registered pvc888 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact pvc888 at [email protected] with your registered account username and a description of your request:

• Right of Access: You may request a copy of the personal data pvc888 holds about you, along with information about how it is used.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected without undue delay.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restriction: You may request that pvc888 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including any profiling carried out on that basis, where you have grounds related to your particular situation.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

pvc888 will respond to all valid data rights requests within thirty (30) days of receipt. In complex or high-volume cases, this period may be extended by a further sixty (60) days, with notice provided to you within the initial thirty-day period.

9 Data Security

pvc888 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pvc888 Platform
• Cryptographic hashing of account passwords using industry-standard algorithms; passwords are never stored in plain text
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure
• Incident response procedures including breach notification protocols in the event of a data security incident affecting your personal data
• Physical security controls at data centre facilities used to host the pvc888 Platform

While pvc888 applies all reasonable security measures, no method of data transmission or storage is completely secure. In the event of a data security breach that is likely to result in a high risk to your rights and freedoms, pvc888 will notify affected account holders without undue delay.

You are responsible for maintaining the security of your own pvc888 Login credentials. Do not share your password with any third party. If you suspect that your account credentials have been compromised, contact [email protected] immediately.

10 Children's Privacy

The pvc888 Platform is strictly intended for adults aged 18 and above. pvc888 does not knowingly collect, process, or store personal data relating to individuals under the age of 18. Age verification is conducted as part of the KYC process for all registered accounts.

If pvc888 becomes aware that personal data has been collected from a person under the age of 18, the relevant account will be immediately closed and all associated personal data will be deleted or anonymised in accordance with applicable law, subject to any overriding legal retention obligation.

If you believe that a minor may have accessed the pvc888 Platform using your device or account, please contact our support team at [email protected] immediately so that we can take prompt action.

11 Third-Party Links

The pvc888 Platform may contain references to third-party services, game providers, or payment partners. Where links to external websites or services are present, please note that pvc888 has no control over the privacy practices of those third parties. This Privacy Policy applies solely to data collected and processed by pvc888 through the pvc888.bid Platform.

pvc888 encourages you to review the privacy policies of any third-party services you access in connection with your use of the Platform, including the privacy practices of payment providers such as bKash, Nagad, and Rocket, which govern the processing of your financial data on their respective platforms.

12 Policy Updates

pvc888 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, pvc888 will notify registered account holders via the email address associated with their account and will update the effective date at the top of this page.

Your continued use of the pvc888 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any updated Policy, you should cease using the Platform and may request account closure by contacting support.

We recommend checking this page periodically to remain informed of how pvc888 handles your personal data. All previous versions of this Policy are available on request by contacting [email protected].

13 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which pvc888 handles your personal data, please contact our support team using the details below. We take all privacy enquiries seriously and will respond within the timeframes set out in Section 8 above.

Please include your registered account username and a clear description of your query or request. For data rights requests (Section 8), please also specify the right you wish to exercise and provide sufficient information to allow pvc888 to verify your identity as the registered account holder before processing the request.